What is your return policy?

The products must be returned unused, undamaged and in the original packaging. Return shipments must be sufficiently stamped. Returns must be accompanied by a completed returns form, including your name, order number, and reason for return. Customized products, special orders and products that cannot be returned for hygienic reasons are not covered by the right of withdrawal.

Do you offer free shipping?

Shipping costs vary depending on the size, weight and destination of your order. During checkout, shipping costs will be clearly displayed before you place your order. We strive to charge fair shipping costs and be transparent about our rates.

International shipping?

We ship worldwide, but please note that international shipments may take additional time due to customs clearance and local delivery processes. Any customs duties, taxes or import charges applicable to international shipments are the responsibility of the recipient. For more information about international shipping, please contact us.

Shipping methods

We offer different shipping methods depending on your location and the size of your order. Our standard shipping methods include delivery via courier services such as PostNL, DHL, UPS, and other reputable carriers. For large or special orders, alternative shipping methods may be considered. Please contact us for more information about available shipping methods and rates.

Packaging and handling

We take great care in packaging your order to ensure it arrives to you safely and intact. We use sustainable packaging materials and ensure that your items are well protected during transport.

Track your order

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor the progress of your package. If you have any questions regarding the shipping of your order, please feel free to contact us and our customer service team is here to assist you.